Updated on 1 May 2022
This website is not intended for children and we do not knowingly collect data relating to children.
Our full details are:
- Cudos Network Foundation
- [email protected]
- Madison Building, Midtown, Gibraltar, GX11 1AA
Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purpose. We are also obliged to outline your rights in relation to your personal data. This information is provided in this policy, and it is important that you read that information.
Prior to using and registering on our website, please indicate your consent to our processing of your personal data, this includes your name, contact details, financial and device information as described in the policy.
YES – I consent to the processing of my personal data
NO – I do not consent
How to withdraw consent
Once you have provided consent by selecting “YES”, you may change your mind and withdraw consent at any time by contacting us at [email protected]. Please be minded that this will not affect the lawfulness of any processing carried out prior to you withdrawing your consent.
Consent to processing Location Data
We may request access or permission to track location-based information from your mobile/desktop device, either continuously or while you are using the application. If you wish to change our access or permission, this can be done on your device’s privacy settings.
YES – I consent to the processing of my Location Data (including details of my current location as disclosed by GPS technology) in order to be provided location-based services and unique website features.
NO – I do not consent to the processing of my Location Data and location-enabled services are disabled in my settings.
Cudos Network Foundation is committed to protecting your personal data and respecting the privacy of all users.
The data we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How we use your personal data
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
- Where you have consented before the processing.
- Where you participating in the Foundation or express your interest in doing so.
- Where we need to perform a contract, we are about to enter or have entered with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Purposes for which we will use your personal data
|Purpose/activity||Type of data||Lawful basis for processing|
|To register on the website and register your interest in the Foundation Services||Identity
|To process and deliver Services including managing payments and collecting money owed to us||Identity
Marketing and Communications
|To manage our relationship with you including notifying you of changes to website or any of our services||Identity
Marketing and Communications
|To administer and protect our business and this website including troubleshooting, data analysis and system testing||Identity
|To deliver content and advertisements to you
To measure and analyse the effectiveness of the advertising we serve you
To monitor trends so we can improve the website
Disclosures of your personal data
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table Purposes for which we will use your personal data:
- Internal Third Parties
- External Third Parties
This version was last updated on 1 May 2022. These policies may change and if it does, the new policy may be displayed on-screen, and you may be required to read and accept the changes to continue your use of the website and our services.
How is your personal data collected?
We will collect and process the following data about you:
- Information you give us. This is information (including Identity, Contact, Financial, and Marketing and Communications Data) you consent to giving us about you by filling in forms on the website or by corresponding with us (for example, by email). It includes information you provide when you register to use the website, subscribe to our Foundation Services, register problems experienced with our website. If you contact us, we will keep a record of that correspondence.
- Information we collect about you and your device. Each time you visit one of our websites or use one of our apps we will automatically collect personal data including information on the device used, content being accessed and overall usage data. We collect this data using cookies and other similar technologies.
- Location Data. We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling Location Data in your settings.
- Information we receive from other sources including third parties and publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
- Device Data from the following parties:
analytics providers such as Google based outside Gibraltar;
advertising networks; and
search information providers.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services based outside Gibraltar;
- Identity and Contact Data from data brokers or aggregators; and
- Identity and Contact Data from publicly available sources.
Under the Data Protection Act 2004, you have a right to access your Personal Data held by the Company, and it is your responsibility to inform the Company of any changes to your Personal Data to ensure such data remains accurate. You also have a right to object to your Personal Data being processed for the purposes of direct marketing. You agree to provide a written request to the Company should you wish to enforce these rights.
You agree that the Company may, for the purposes set out above, permit the transfer of your Personal Data to any jurisdiction, whether or not inside the European Economic Area, and that by accepting the Terms you will be authorizing and expressly consent to the processing of your Personal Data by the Company, its agents and/or its service providers, provided that where your Personal Data is processed by entities other than the Company, its agents or its service providers, the Company shall seek your prior written consent in respect of such processing.
Whenever we transfer your personal data out of Gibraltar, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of Gibraltar.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the website or any of our services for a period of 3 years then we will treat the account as expired and your personal data may be deleted.
Your legal rights
Under certain circumstances you have the following rights under data protection laws in relation to your personal data:
Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer or your personal data
Right to withdraw consent
You also have the right to ask us not to continue to process your personal data for marketing purposes.
You can exercise any of these rights at any time by contacting us at [email protected].
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- if you want us to establish the data’s accuracy;
- where our use of the data is unlawful but you do not want us to erase it;
- where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
- you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.